Season Ticket Refunds & Compensation for Snow Disruption in February
Great news that Southern Rail are issuing refunds and compensation to season ticket holders for the snow disruption on 2nd and 3rd February 2009.
Having walked past a poster today and enquired at the ticket office, they will give you a form to complete and send freepost to the refund office at Southern railways.
You have to enclose your expired Season Ticket, because refunds cannot be made without it. Seems these snowy days caused havoc to commuters across the country and I've seen statements online from the other operators such as South West Trains and South Eastern Trains who are giving refunds and compensation also.
Funniest thing is, at the bottom of the form, there is an opt-in request for special promotions and other Southern services. If that includes half price season tickets, then I'm all in for giving my consent for the direct mail communication.
January 7th, 2010 - 17:35
The Eurotrain services are doing the same thing, after the disruptions earlier this week (even though they’re up and running now, but cut back on trains). All the main station websites have this info, like St Pancras and Ebbsfleet.